Refund & Cancellation Policy

Our order process is conducted by our online reseller, Paddle.com. Paddle.com Market Ltd. is the Merchant of Record for all orders placed on this website. Paddle handles payment processing, billing, taxes, and refunds on our behalf.

If you're not satisfied with your purchase, you may request a refund within 14 days of your original transaction date. This applies to both the monthly and yearly plans.

To request a refund, please visit Paddle's buyer support site at paddle.net, or contact us directly at businessmart360@gmail.com and we'll help coordinate the request with Paddle. Refunds are reviewed and processed by Paddle in accordance with their Refund Policy and Buyer Terms.

You can cancel your subscription at any time through your Paddle customer portal (linked in your purchase confirmation email) or by contacting us. Cancelling stops future renewals only — you keep full access to Snooze Police until the end of your current billing period, and no refund is issued for that period automatically. If you would also like a refund for your current payment, you must separately request one through the process described in "How to Request a Refund" above, within the 14-day window.

Once a refund is approved and processed by Paddle, your access to Snooze Police will end immediately. You will no longer be able to use the app's features from that point onward.

Refund requests made after the 14-day window may still be considered on a case-by-case basis, particularly where a technical issue with the App is the reason for dissatisfaction. This does not limit any additional or mandatory refund rights you may have under the consumer protection laws of your country of residence — where those laws grant broader rights, they apply instead of the period stated above.

If you have any questions about this policy, reach us at businessmart360@gmail.com.